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Sinar Bintang Saudara

F.A.Q

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Table of Contents

  1. How do I get the catalogue/brochure ?
  2. How much we will pay for sample and cost freight ?
  3. How many your minimum quantity to order ?
  4. How long is your lead production time ?
  5. Where can I find the list price for your products ?
  6. Where can I place an order ?
  7. Who is design of the product ?
  8. When is goods will be deliver ?
  9. What is your term of sale ?
  10. What is your range of product ?
  11. What is your specialize production line ?
  12. What is your phone number and what are your hours?
  13. Do you have any information about material and technique you use in production your product ?
  14. Do you offer COD service ?

How do I get the catalogue/brochure ?

If you seriously want to long term business relationship with us, give us your name, address, phone number. We will send you our brochure by speed post.

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How much we will pay for sample and cost freight ?

We charge shipping based on the actual weight on your purchase. Some companies charge excessive handling fees for orders; SBS charges fair market shipping rates. We ship via UPS. The rates are 1-2 pounds, $4.00, 3-5 pounds $6.00, and 6+ pounds is $10.00.

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How many your minimum quantity to order ?

20,000 pieces for name card holder. 

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How long is your lead production time ?

[This is the answer to the question.]

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Where can I find the list price for your products ?

[This is the answer to the question.]

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Where can I place an order ?

We accepts order by mail, fax and internet. You must send us your order form. We need your name, shipping address, city, state and postal code. A phone number or email address is helpful in case we need to reach you. Your order must include the product number, description, quality, size (if required), color and price. Be sure to double check your addition and don't forget to add shipping costs. Mail your order to Sinar Bintang Saudara, Jalan Jembatan Tiga Nomor 7, Jakarta Utara 14440.

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Who is design of the product ?

[This is the answer to the question.]

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When is goods will be deliver ?

SBS ships all product within three business days. Our products are shipped UPS Ground, which can take three to five days. You should receive your products within 10 business days. If you do not receive your products in this time frame, please contact SBS.

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What is your term of sale ?

FOB, CIF and Down Payment.

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What is your range of product ?

[This is the answer to the question.]

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What is your specialize production line ?

[This is the answer to the question.]

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What is your phone number and what are your hours ?

(6221) 6690533. Monday through Friday 8 am to 5 pm and Saturday 8 am to 12 am GMT +07:00.

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Do you have any information about material and technique you use in production your product ?

[This is the answer to the question.]

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Do you offer COD service ?

[This is the answer to the question.]

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Last Updated Oktober 26, 2000

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